| Nationwide Toll Free Number | Makes it easy for your clients to reach you without the worry of long distance charges. You can have clients from all over North America call you. Our flat low rate of 6.5 cents a minute means only pennies per sale. |
| Professional Greetings | Impress your clients with a customized professional greeting. Imagine the difference between someone answering "Hello" and an automated message saying "Welcome to ABC company, Please enter your extension..." |
| Auto-attendant | You can have all the services of a receptionist while avoiding human error. The Auto-Attendant can route your calls exactly where they need to be. This also frees up the receptionist to spend more time on your business. |
| Voicemail Capacity | Our advanced voicemail answers your calls when you are not available or want some quiet time to work on your business without interruption. You can access your messages whenever you want and you can even archive messages for future use. |
| Dynamic Operator Extension | If the client wants to talk to a receptionist, they simply press "0" for operator. Your clients will never leave in confusion. |
| No busy signals/Unlimited capacity | Never miss those important calls because your line is busy. Our PBX can handle over 100 simultaneous calls. If your line is busy, the other callers will simply be directed to your voicemail. |
| Change Ring-to Number | Do not bind yourself to your office to handle important calls. Simply forward your extension to your mobile phone, or even as far away as the Bahamas. The changes are simple and are effective immediately. |
| Unified office appearance | Each extension can forward to a completely different phone number. The extension for your sales department could be handled by your salesperson in Europe, technical in California and Customer service in New York. As far as your client is concerned, your departments are in the same corporate building. |
| No need for a technician | Our hosted PBX resides in a secure location. You will never need a high priced technician to install and maintain the system. |
| Caller ID with extensions | Keep track of all the calls you receive on your PBX. You can compile the information for marketing purposes, or for customer data use. All calls are logged in real time and presented in formatted reports. |
| Web Access to Voicemail | Forget the days when you accidentally delete an important message, or have to sift through numerous voicemails. All of your messages are stored on-line with the caller's phone number displayed. You can listen to them from anywhere, archive them, or simply delete unwanted messages.
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| Web based administration | Do everything and learn everything about your account through the web. Access the website anytime you wish. |
| Notification via pager, e-mail and phone | Notification of a message will arrive in the form of an email, phone or pager. You choose which way you want to receive your messages. |
| Call Blocking | You can decide exactly who calls your Toll Free Number. You can block specific phone numbers, prefixes and entire area codes. |
| Call return from mailbox, phone and internet | Avoid wasted time writing down a phone number, when you can immediately dial the phone through a simple push of a button. |
| Forced Voicemail | Only answer calls when YOU want to. When you need some quiet time, but do not want to miss those important calls, the callers will be directed to your voicemail |
| Detailed on-line Billing | We break down exactly what we charge you for and when we do it. The result is an easy to understand invoice that eliminates confusion. |
| 6 second billing increments | You will not have to pay for a whole minute if you only talk for an extra 6 seconds. You are billed incrementally after the set charge of 30 seconds. |
| PBX connect | For those that already have a PBX system, our toll free service can easily adapt to your system. |
| No hardware/software required | Our PBX has all of the benefits, without any of the hassle. Let us worry about the heavy machinery, so you do not have to. |
This is the main number that the features and benefits revolve around. This is the number that you can advertise and give out to prospects and clients so they can reach you. The PBX (extensions) and voicemail (Enabled or Forced) can only work once this number becomes active. Callture gives you the option of selecting your own Toll Free Number. You can select an existing number from our list, which will be active within 24 hours. However, you also have the option of having a personal and unique Toll Free Number, Vanity numbers will become active within 4-7 business days. [top]
When you sign up for our PBX, you have the option to either use a generic greeting, or create your own. Callture has already established 3 greetings that you can choose from. However, to give your business a more personal feel, you can record your own greeting.
You can select the type of greeting you wish to use by following the instructions on your on-line account manager[top]
The auto-attendant is the best way to route your calls, and give your business that corporate feel. Upon calling your Toll Free Number, the caller will hear the greeting and will be prompted to dial an extension. Even better, you can create sub-menus based around the original menu.[top]
Voicemail Capacity
The voicemail for the Toll Free Numbers has a default capacity of 10 messages at any given time. However, you can increase this limit by calling our customer service representatives and requesting a larger capacity. Also, you can download your messages onto a computer and listen to them as audio files. You will be given notification via e-mail upon the arrival of each new message.[top]
By default, extension "0" will be forwarded to the receptionist. However, you can assign this extension to any number.[top]
No busy signals/Unlimited capacity
We understand that each call is important to you and your business. By using top of the line routing, we eliminate busy signals. Our system can handle simultaneous calls at any given moment.[top]
Change Ring-to Number
Through your on-line account manager, you have the ability to change the destination number of each extension. Changes are completed in real time and are effective immediately. Also, each extension can forward individual phone lines.[top]
Unified office appearance
This is a great feature for those who want to give off the impression of a unified office, but in actuality have a team situated in different locations. Our PBX can have each extension forward to different phone numbers. One extension can forward to a landline in one country, and a separate extension can forward to a cell phone in a different country.[top]
No need for a technician
As a Callture client, we eliminate the need for heavy and complicated machinery and confusing software. The only hardware you will ever need is a telephone. We take care of the rest.[top]
Caller ID with extensions
Each call that is received through your Toll Free Number is recognized through our advanced system. All calls are logged in your on-line account manager and can be viewed in real time. You can know exactly who called which extension. [top]
To avoid paying a fee when dialing in to listen to new voicemails, Callture gives you the option to listen to them over your computer. Through your on-line account manager, each new message is stored in a .WAV format for you to listen. Simply save the message onto your computer, and listen to it as many times as you like.[top]
Web based administration
The on-line account manager gives you full control over any PBX feature at any time. View all Call Details, change the routing, listen to voicemails and view account transactions as well as many other features. All details are posted in real time, and all account changes are modified in real time as well.[top]
Notification via pager, e-mail and phone
When you have a new voicemail message, there are multiple notification options. You will be sent an e-mail, but we can also go one step further. You can be alerted on your cellular phone that you have a new message. Also, some cellular phones have pager capabilities, which allows for a pager notification to be sent as well. Please check with your cellular provider to see if your phone is capable of this feature.[top]
Call Blocking
As a Callture user, you have full control over your Toll Free Number, this includes selecting who can dial your number. Through your on-line account manager, you have the option to block certain phone numbers or even entire area codes.[top]
Call return from mailbox, phone and internet
This time-saving feature eliminates the need for a paper and pen. When listening to your voicemails, you have the option to immediately dial the number back. Our system recognizes the original call and gives you the option to call it back. Do not worry about people not leaving a number, or listening to a message multiple times just to hear a phone number.[top]
Callture also gives you the option to customize your voicemails. The forced voicemail is perfect for people who only want a voicemail box without the hassle of answering calls. [top]
Through your on-line account manager, you have the option of viewing all your account transactions in real time. View all your calls, the length of time and how much each call costs. Also, you can view you exact billing details. We eliminate the need and use of paper bills in favor of an easier and more convenient method, which is environmentally friendly.[top]
6 second billing increments
Each call that is connected has a minimum charge of 30 seconds. After that initial 30 seconds we bill at 6 second increments. If you speak for 10 seconds, you will be billed for 30, if you speak for 32 seconds, you will be billed for 36 seconds. With our low rates, you are paying in fractions of a penny. [top]
PBX connect
Our Toll Free Numbers can adapt to an already existing hardware PBX system. So one extension can be in the office and one can be at home. Both calls can be answered, but will be answered from completely different locations and voicemails can be routed to these separate locations. [top]
No hardware/software required
Have all the features of a PBX system used by multi-national companies at a fraction of the cost. You do not have to buy hardware/software, or buy new modules when new features become available. [top]
